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JCR CAMHC 2023

$190.67

Comprehensive Accreditation Manual for Home Care (CAMHC)

Published By Publication Date Number of Pages
Joint Commission 2023
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Now in PDF format! The 2023 Comprehensive Accreditation Manual for Home Care (CAMHC) provides all the official Joint Commission standards, elements of performance (EPs), National Patient Safety Goals®, and other accreditation requirements, including those for the optional Community-Based Palliative Care certification. Please note: This PDF manual is a digital version of the hard-copy 2023 Comprehensive Accreditation Manual for Home Care with standards effective January 1, 2023. As such, it is not updated. Key Topics: Standards, EPs, National Patient Safety Goals®, and Accreditation Participation Requirements effective January 1, 2023 Accreditation process information about Joint Commission policies and procedures and practical survey preparation information on the Early Survey Policy, documentation requirements, standards applicability, and more Key Features: Integrated regulatory requirements for home health and hospice deemed status Survey readiness tools, including compliance prompts, documentation checklists, and action planning worksheets in every standards chapter Icons to help navigate documentation requirements as well as risk areas “What’s New” summary of changes PDF format—printable, downloadable, and accessible Standards: All home care standards Setting: Organizations accredited under the Home Care Accreditation Program, including those that provide home health services, personal care and support services, pharmacy services including infusion services and/or mail order and specialty pharmacies, long-term care pharmacies and freestanding infusion centers, durable medical equipment services, and hospice services Key Audience: Staff working on accreditation, compliance, patient safety, or quality improvement

PDF Catalog

PDF Pages PDF Title
1 What’s New 2023 CAMHC
9 Cover
10 Copyright
11 Contents
13 Introduction: How Joint Commission Accreditation Can Help on the Road to High Reliability (INTRO)
14 I. Introduction to Joint Commission Accreditation
The Value of Joint Commission Accreditation
16 The Joint Commission’s Home Care Accreditation Program
17 Addressing Complex Issues in Home Care
18 Table 1. Standards That Address Complex Issues in Home Care Settings
19 II. About the
20 How Is This Manual Organized?
21 Table 2. Acronyms Used in This Manual
22 Table 2.
23 Accreditation Requirements
25 Accreditation Process Information
26 Identifying Applicable Standards
29 Understanding the Organization of the Standards Chapters
31 Understanding the Icons Used in the Manual
32 III. Steps to Achieving and Maintaining Compliance
33 Become Familiar with the Standards
Assess Compliance with the Standards
35 Stimulate Improvement
37 Accelerate PI™
38 Keep Current with Standards Changes via Perspectives
39 IV. Get Extra Help
40 Getting Started with Accreditation
Account Executive
Contacting The Joint Commission
41 Standards Questions
Requesting Permission to Share Content from the Manual
43 Patient Safety Systems (PS)
Quality and Safety in Health Care
Sidebar 1. Key Terms
44 Sidebar 1.
45 Goals of This Chapter
46 Becoming a Learning Organization
47 The Role of Leaders in Patient Safety
48 Safety Culture
51 Sidebar 2. Assessing Staff Accountability
53 Data Use and Reporting Systems
54 Effective Use of Data
55 Table 1. Defining and Comparing Analytical Tools
56 A Proactive Approach to Preventing Harm
58 Sidebar 3. Strategies for an Effective Risk Assessment
59 Sidebar 3.
Encouraging Patient Activation
60 Beyond Accreditation: The Joint Commission Is Your Patient Safety Partner
62 References
65 Accreditation Participation Requirements (APR)
Overview
66 Chapter Outline
67 Requirements, Rationales, and Elements of Performance
APR.01.01.01
Elements of Performance for APR.01.01.01
APR.01.02.01
68 Rationale for APR.01.02.01
Elements of Performance for APR.01.02.01
APR.01.03.01
69 Elements of Performance for APR.01.03.01
APR.02.01.01
70 Elements of Performance for APR.02.01.01
APR.04.01.01
Elements of Performance for APR.04.01.01
APR.05.01.01
Rationale for APR.05.01.01
Elements of Performance for APR.05.01.01
71 APR.06.01.01
Elements of Performance for APR.06.01.01
APR.07.01.01
Elements of Performance for APR.07.01.01
APR.08.01.01
Elements of Performance for APR.08.01.01
APR.09.01.01
72 Elements of Performance for APR.09.01.01
APR.09.02.01
Rationale for APR.09.02.01
Elements of Performance for APR.09.02.01
73 APR.09.03.01
Elements of Performance for APR.09.03.01
APR.09.04.01
Elements of Performance for APR.09.04.01
APR.11.01.01
Elements of Performance for APR.11.01.01
APR.11.02.01
Elements of Performance for APR.11.02.01
74 APR.11.03.01
Elements of Performance for APR.11.03.01
75 Accreditation Participation Requirements (APR)
77 Environment of Care (EC)
Overview
About This Chapter
78 Other Issues for Consideration
80 Chapter Outline
81 Standards, Rationales, and Elements of Performance
Standard EC.02.01.01
Rationale for EC.02.01.01
Elements of Performance for EC.02.01.01
82 Standard EC.02.01.03
Elements of Performance for EC.02.01.03
83 Standard EC.02.02.01
Rationale for EC.02.02.01
Elements of Performance for EC.02.02.01
84 Standard EC.02.03.01
Elements of Performance for EC.02.03.01
Standard EC.02.03.03
85 Rationale for EC.02.03.03
Elements of Performance for EC.02.03.03
86 Standard EC.02.03.05
Elements of Performance for EC.02.03.05
91 Standard EC.02.05.01
Elements of Performance for EC.02.05.01
93 Standard EC.02.05.03
Rationale for EC.02.05.03
Elements of Performance for EC.02.05.03
95 Standard EC.02.05.05
Elements of Performance for EC.02.05.05
Standard EC.02.05.07
Rationale for EC.02.05.07
96 Elements of Performance for EC.02.05.07
98 Standard EC.02.05.09
Elements of Performance for EC.02.05.09
101 Introduction to Standard EC.02.06.01
Standard EC.02.06.01
Elements of Performance for EC.02.06.01
103 Standard EC.04.01.01
Elements of Performance for EC.04.01.01
104 Standard EC.04.01.03
Elements of Performance for EC.04.01.03
105 Environment of Care (EC)
113 Emergency Management (EM)
Overview
About This Chapter
115 Chapter Outline
116 Standards, Rationales, and Elements of Performance
Standard EM.01.01.01
Rationale for EM.01.01.01
Elements of Performance for EM.01.01.01
117 Standard EM.02.01.01
118 Rationale for EM.02.01.01
Elements of Performance for EM.02.01.01
121 Standard EM.02.02.01
Rationale for EM.02.02.01
Elements of Performance for EM.02.02.01
123 Standard EM.02.02.03
Rationale for EM.02.02.03
Elements of Performance for EM.02.02.03
124 Standard EM.02.02.05
Elements of Performance for EM.02.02.05
Standard EM.02.02.07
Rationale for EM.02.02.07
Elements of Performance for EM.02.02.07
126 Standard EM.02.02.09
Rationale for EM.02.02.09
Elements of Performance for EM.02.02.09
127 Standard EM.02.02.11
Rationale for EM.02.02.11
Elements of Performance for EM.02.02.11
128 Introduction to Standard EM.03.01.03
Exercise Scope
130 Standard EM.03.01.03
Rationale for EM.03.01.03
132 Elements of Performance for EM.03.01.03
134 Introduction to Standard EM.04.01.01
135 Standard EM.04.01.01
Elements of Performance for EM.04.01.01
137 Emergency Management (EM)
151 Equipment Management (EQ)
Overview
About This Chapter
Applicability
152 Chapter Outline
153 Standards, Rationales, and Elements of Performance
Standard EQ.01.01.01
Elements of Performance for EQ.01.01.01
154 Standard EQ.01.02.01
Elements of Performance for EQ.01.02.01
156 Standard EQ.01.03.01
Elements of Performance for EQ.01.03.01
157 Standard EQ.01.04.01
Elements of Performance for EQ.01.04.01
158 Standard EQ.01.05.01
Elements of Performance for EQ.01.05.01
159 Standard EQ.02.01.01
Elements of Performance for EQ.02.01.01
161 Equipment Management (EQ)
163 Human Resources (HR)
Overview
About This Chapter
164 Chapter Outline
165 Standards, Rationales, and Elements of Performance
Standard HR.01.01.01
Rationale for HR.01.01.01
Elements of Performance for HR.01.01.01
170 Standard HR.01.02.05
Elements of Performance for HR.01.02.05
171 Standard HR.01.02.07
Elements of Performance for HR.01.02.07
174 Standard HR.01.03.01
Elements of Performance for HR.01.03.01
177 Standard HR.01.04.01
Rationale for HR.01.04.01
Elements of Performance for HR.01.04.01
179 Standard HR.01.05.01
Elements of Performance for HR.01.05.01
182 Standard HR.01.05.03
Rationale for HR.01.05.03
Elements of Performance for HR.01.05.03
183 Introduction to Standards HR.01.06.01 and HR.01.07.01
184 Standard HR.01.06.01
Elements of Performance for HR.01.06.01
188 Standard HR.01.07.01
Elements of Performance for HR.01.07.01
189 Human Resources (HR)
195 Infection Prevention and Control (IC)
Overview
196 About This Chapter
197 Chapter Outline
198 Standards, Rationales, and Elements of Performance
Introduction to Standards IC.01.01.01 Through IC.01.06.01 – Planning
Standard IC.01.01.01
Elements of Performance for IC.01.01.01
199 Standard IC.01.02.01
Elements of Performance for IC.01.02.01
Standard IC.01.03.01
Elements of Performance for IC.01.03.01
Standard IC.01.04.01
Elements of Performance for IC.01.04.01
200 Standard IC.01.05.01
Elements of Performance for IC.01.05.01
201 Standard IC.01.06.01
Elements of Performance for IC.01.06.01
Introduction to Standards IC.02.01.01 Through IC.02.03.01 – Implementation
Standard IC.02.01.01
Elements of Performance for IC.02.01.01
203 Standard IC.02.02.01
Rationale for IC.02.02.01
204 Elements of Performance for IC.02.02.01
Standard IC.02.03.01
Elements of Performance for IC.02.03.01
205 Introduction to Standard IC.02.04.01
206 Standard IC.02.04.01
Elements of Performance for IC.02.04.01
207 Standard IC.02.04.02
Rationale for IC.02.04.02
Elements of Performance for IC.02.04.02
210 Introduction to Standard IC.03.01.01– Evaluation and Improvement
Standard IC.03.01.01
Elements of Performance for IC.03.01.01
211 Infection Control (IC)
217 Information Management (IM)
Overview
About This Chapter
218 Chapter Outline
219 Standards, Rationales, and Elements of Performance
Introduction to Standard IM.01.01.01
Standard IM.01.01.01
Elements of Performance for IM.01.01.01
220 Introduction to Standard IM.01.01.03
Standard IM.01.01.03
Elements of Performance for IM.01.01.03
221 Introduction to Standard IM.02.01.01
Standard IM.02.01.01
Elements of Performance for IM.02.01.01
223 Introduction to Standard IM.02.01.03
Standard IM.02.01.03
Elements of Performance for IM.02.01.03
224 Standard IM.02.02.01
Rationale for IM.02.02.01
Elements of Performance for IM.02.02.01
225 Introduction to Standard IM.02.02.03
Standard IM.02.02.03
226 Rationale for IM.02.02.03
Elements of Performance for IM.02.02.03
227 Standard IM.03.01.01
Elements of Performance for IM.03.01.01
Standard IM.04.01.01
Rationale for IM.04.01.01
Elements of Performance for IM.04.01.01
229 Information Management (IM)
231 Leadership (LD)
Overview
232 Proactive Risk Assessment
233 About This Chapter
234 Chapter Outline
235 Standards, Rationales, and Elements of Performance
Introduction to Leadership Structure, Standards LD.01.01.01 Through LD.01.04.01
Standard LD.01.01.01
Rationale for LD.01.01.01
236 Elements of Performance for LD.01.01.01
Standard LD.01.03.01
Rationale for LD.01.03.01
Elements of Performance for LD.01.03.01
237 Standard LD.01.04.01
Elements of Performance for LD.01.04.01
238 Standard LD.01.06.01
Elements of Performance for LD.01.06.01
239 Introduction to Leadership Relationships, Standard LD.02.01.01
Standard LD.02.01.01
Rationale for LD.02.01.01
Elements of Performance for LD.02.01.01
240 Introduction to Organization Culture and System Performance Expectations, Standards LD.03.01.01 Through LD.03.06.01
242 Standard LD.03.01.01
Rationale for LD.03.01.01
243 Elements of Performance for LD.03.01.01
Standard LD.03.02.01
Rationale for LD.03.02.01
Elements of Performance for LD.03.02.01
244 Standard LD.03.03.01
Rationale for LD.03.03.01
Elements of Performance for LD.03.03.01
Standard LD.03.04.01
245 Rationale for LD.03.04.01
Elements of Performance for LD.03.04.01
Standard LD.03.05.01
Rationale for LD.03.05.01
Elements of Performance for LD.03.05.01
246 Standard LD.03.06.01
Rationale for LD.03.06.01
Elements of Performance for LD.03.06.01
247 Standard LD.03.07.01
Elements of Performance for LD.03.07.01
250 Standard LD.03.08.01
Elements of Performance for LD.03.08.01
251 Introduction to Standard LD.03.09.01
Standard LD.03.09.01
Elements of Performance for LD.03.09.01
254 Standard LD.03.10.01
Elements of Performance for LD.03.10.01
Introduction to Operations, Standards LD.04.01.01 Through LD.04.03.07
Standard LD.04.01.01
Elements of Performance for LD.04.01.01
256 Standard LD.04.01.03
Elements of Performance for LD.04.01.03
257 Standard LD.04.01.05
258 Rationale for LD.04.01.05
Elements of Performance for LD.04.01.05
Standard LD.04.01.07
Elements of Performance for LD.04.01.07
259 Standard LD.04.01.11
Rationale for LD.04.01.11
Elements of Performance for LD.04.01.11
Standard LD.04.02.01
260 Elements of Performance for LD.04.02.01
Standard LD.04.02.03
Elements of Performance for LD.04.02.03
261 Standard LD.04.02.05
262 Rationale for LD.04.02.05
Elements of Performance for LD.04.02.05
Standard LD.04.03.01
Elements of Performance for LD.04.03.01
263 Standard LD.04.03.03
Elements of Performance for LD.04.03.03
269 Standard LD.04.03.07
Rationale for LD.04.03.07
270 Elements of Performance for LD.04.03.07
Introduction to Oversight of Care, Treatment, or Services Provided Through Contractual Agreement, Standard LD.04.03.09
Monitoring Contracted Services
271 Standard LD.04.03.09
Elements of Performance for LD.04.03.09
276 Standard LD.04.03.13
Elements of Performance for LD.04.03.13
277 Leadership (LD)
285 Life Safety (LS)
Overview
Applicability of the Standards
About This Chapter
288 Chapter Outline
289 Standards, Rationales, and Elements of Performance
Introduction to Standard LS.01.01.01
Standard LS.01.01.01
Elements of Performance for LS.01.01.01
290 Standard LS.01.02.01
Elements of Performance for LS.01.02.01
293 Standard LS.02.01.10
Rationale for LS.02.01.10
Elements of Performance for LS.02.01.10
296 Standard LS.02.01.20
Rationale for LS.02.01.20
Elements of Performance for LS.02.01.20
303 Standard LS.02.01.30
Rationale for LS.02.01.30
Elements of Performance for LS.02.01.30
309 Standard LS.02.01.34
Elements of Performance for LS.02.01.34
311 Standard LS.02.01.35
Elements of Performance for LS.02.01.35
313 Standard LS.02.01.40
Elements of Performance for LS.02.01.40
Standard LS.02.01.50
314 Elements of Performance for LS.02.01.50
316 Standard LS.02.01.70
Elements of Performance for LS.02.01.70
319 Life Safety (LS)
321 Medication Compounding (MC)
Overview
About This Chapter
322 What is Compounding?
323 Chapter Outline
324 Standards, Rationales, and Elements of Performance
Standard MC.01.01.01
Elements of Performance for MC.01.01.01
325 Standard MC.01.01.03
Elements of Performance for MC.01.01.03
326 Standard MC.01.02.01
Elements of Performance for MC.01.02.01
Standard MC.02.01.01
Elements of Performance for MC.02.01.01
327 Standard MC.02.01.03
328 Elements of Performance for MC.02.01.03
Standard MC.02.01.05
Elements of Performance for MC.02.01.05
329 Standard MC.02.01.07
Elements of Performance for MC.02.01.07
330 Standard MC.02.01.09
Elements of Performance for MC.02.01.09
331 Standard MC.02.01.11
Elements of Performance for MC.02.01.11
332 Standard MC.02.01.13
Elements of Performance for MC.02.01.13
Standard MC.03.01.01
Elements of Performance for MC.03.01.01
333 Standard MC.03.02.01
Elements of Performance for MC.03.02.01
334 Standard MC.03.03.01
Elements of Performance for MC.03.03.01
Standard MC.03.04.01
335 Elements of Performance for MC.03.04.01
Standard MC.03.05.01
Elements of Performance for MC.03.05.01
Standard MC.03.05.03
336 Elements of Performance for MC.03.05.03
338 Standard MC.03.06.01
Elements of Performance for MC.03.06.01
339 Standard MC.03.06.03
340 Elements of Performance for MC.03.06.03
Standard MC.03.06.05
Elements of Performance for MC.03.06.05
342 Standard MC.03.06.07
Elements of Performance for MC.03.06.07
343 Standard MC.03.06.09
Elements of Performance for MC.03.06.09
344 Standard MC.03.06.11
Elements of Performance for MC.03.06.11
346 Standard MC.03.07.01
Elements of Performance for MC.03.07.01
347 Standard MC.03.08.01
Elements of Performance for MC.03.08.01
Standard MC.03.08.03
348 Elements of Performance for MC.03.08.03
Standard MC.03.08.05
Elements of Performance for MC.03.08.05
Standard MC.03.08.07
Elements of Performance for MC.03.08.07
349 Standard MC.03.08.09
Elements of Performance for MC.03.08.09
Standard MC.03.08.11
Elements of Performance for MC.03.08.11
351 Standard MC.04.01.01
Elements of Performance for MC.04.01.01
352 Standard MC.04.01.03
Elements of Performance for MC.04.01.03
353 Standard MC.04.02.01
Elements of Performance for MC.04.02.01
356 Standard MC.04.02.03
Elements of Performance for MC.04.02.03
357 Standard MC.05.01.01
Elements of Performance for MC.05.01.01
358 Standard MC.05.01.03
Elements of Performance for MC.05.01.03
360 Standard MC.05.02.01
Elements of Performance for MC.05.02.01
361 Standard MC.05.02.03
Elements of Performance for MC.05.02.03
363 Standard MC.05.03.01
Elements of Performance for MC.05.03.01
364 Standard MC.05.04.01
Elements of Performance for MC.05.04.01
365 Standard MC.05.05.01
Elements of Performance for MC.05.05.01
367 Standard MC.05.06.01
Elements of Performance for MC.05.06.01
369 Medication Management (MM)
Overview
370 About This Chapter
372 Chapter Outline
373 Standards, Rationales, and Elements of Performance
Standard MM.01.01.01
Rationale for MM.01.01.01
Elements of Performance for MM.01.01.01
Standard MM.01.01.03
Rationale for MM.01.01.03
374 Elements of Performance for MM.01.01.03
375 Standard MM.01.02.01
Elements of Performance for MM.01.02.01
Standard MM.02.01.01
Elements of Performance for MM.02.01.01
376 Standard MM.03.01.01
Rationale for MM.03.01.01
Elements of Performance for MM.03.01.01
379 Standard MM.03.01.03
Rationale for MM.03.01.03
Elements of Performance for MM.03.01.03
Standard MM.03.01.05
Rationale for MM.03.01.05
Elements of Performance for MM.03.01.05
380 Introduction to Standard MM.04.01.01
Standard MM.04.01.01
Elements of Performance for MM.04.01.01
382 Standard MM.05.01.01
Elements of Performance for MM.05.01.01
383 Standard MM.05.01.07
Elements of Performance for MM.05.01.07
Standard MM.05.01.09
384 Rationale for MM.05.01.09
Elements of Performance for MM.05.01.09
385 Standard MM.05.01.11
Elements of Performance for MM.05.01.11
Standard MM.05.01.13
Rationale for MM.05.01.13
386 Elements of Performance for MM.05.01.13
Standard MM.05.01.15
Elements of Performance for MM.05.01.15
Standard MM.05.01.17
Elements of Performance for MM.05.01.17
Standard MM.05.01.19
387 Rationale for MM.05.01.19
Elements of Performance for MM.05.01.19
388 Standard MM.06.01.01
Elements of Performance for MM.06.01.01
389 Standard MM.06.01.03
Elements of Performance for MM.06.01.03
390 Standard MM.06.01.05
Rationale for MM.06.01.05
Elements of Performance for MM.06.01.05
Standard MM.07.01.01
Elements of Performance for MM.07.01.01
391 Standard MM.07.01.03
Rationale for MM.07.01.03
Elements of Performance for MM.07.01.03
Standard MM.08.01.01
392 Elements of Performance for MM.08.01.01
395 Medication Management (MM)
399 National Patient Safety Goals (NPSG)
Chapter Outline
National Patient Safety Goals®
400 Requirements, Rationales, and Elements of Performance
Goal 1
NPSG.01.01.01
Rationale for NPSG.01.01.01
Elements of Performance for NPSG.01.01.01
401 Goal 3
Introduction to Reconciling Medication Information
402 NPSG.03.06.01
Rationale for NPSG.03.06.01
Elements of Performance for NPSG.03.06.01
403 Goal 7
NPSG.07.01.01
Rationale for NPSG.07.01.01
404 Elements of Performance for NPSG.07.01.01
Goal 9
NPSG.09.02.01
Rationale for NPSG.09.02.01
Elements of Performance for NPSG.09.02.01
405 Goal 15
NPSG.15.02.01
Rationale for NPSG.15.02.01
Elements of Performance for NPSG.15.02.01
407 National Patient Safety Goals (NPSG)
409 Provision of Care, Treatment, and Services (PC)
Overview
410 About This Chapter
411 Chapter Outline
412 Standards, Rationales, and Elements of Performance
Standard PC.01.01.01
Elements of Performance for PC.01.01.01
413 Introduction to Standard PC.01.02.01
414 Standard PC.01.02.01
Rationale for PC.01.02.01
415 Elements of Performance for PC.01.02.01
421 Standard PC.01.02.03
422 Elements of Performance for PC.01.02.03
423 Standard PC.01.02.05
Elements of Performance for PC.01.02.05
425 Introduction to Standard PC.01.02.07
Standard PC.01.02.07
Elements of Performance for PC.01.02.07
426 Introduction to Standard PC.01.02.09
Standard PC.01.02.09
427 Elements of Performance for PC.01.02.09
428 Introduction to Standard PC.01.03.01
Standard PC.01.03.01
Elements of Performance for PC.01.03.01
434 Standard PC.02.01.01
Elements of Performance for PC.02.01.01
435 Standard PC.02.01.03
436 Elements of Performance for PC.02.01.03
437 Standard PC.02.01.05
Rationale for PC.02.01.05
Elements of Performance for PC.02.01.05
441 Standard PC.02.01.07
Elements of Performance for PC.02.01.07
442 Introduction to Standard PC.02.02.01
Standard PC.02.02.01
Elements of Performance for PC.02.02.01
445 Standard PC.02.02.03
Elements of Performance for PC.02.02.03
446 Standard PC.02.02.05
Elements of Performance for PC.02.02.05
447 Introduction to Standard PC.02.02.13
Standard PC.02.02.13
Elements of Performance for PC.02.02.13
448 Introduction to Standard PC.02.03.01
Standard PC.02.03.01
Elements of Performance for PC.02.03.01
452 Standard PC.03.05.01
Elements of Performance for PC.03.05.01
Standard PC.03.05.03
453 Elements of Performance for PC.03.05.03
Standard PC.03.05.05
Elements of Performance for PC.03.05.05
454 Standard PC.03.05.07
Elements of Performance for PC.03.05.07
Standard PC.03.05.11
Elements of Performance for PC.03.05.11
455 Standard PC.03.05.13
Elements of Performance for PC.03.05.13
Standard PC.03.05.15
Elements of Performance for PC.03.05.15
Standard PC.03.05.17
Elements of Performance for PC.03.05.17
457 Standard PC.03.05.19
Elements of Performance for PC.03.05.19
458 Standard PC.04.01.01
Elements of Performance for PC.04.01.01
459 Standard PC.04.01.03
Elements of Performance for PC.04.01.03
460 Standard PC.04.01.05
Elements of Performance for PC.04.01.05
Standard PC.04.02.01
461 Elements of Performance for PC.04.02.01
463 Provision of Care, Treatment, and Services (PC)
479 Performance Improvement (PI)
Overview
About This Chapter
481 Chapter Outline
482 Standards, Rationales, and Elements of Performance
Introduction to Standard PI.01.01.01
Standard PI.01.01.01
Elements of Performance for PI.01.01.01
484 Standard PI.02.01.01
485 Rationale for PI.02.01.01
Elements of Performance for PI.02.01.01
486 Introduction to Standard PI.03.01.01
Standard PI.03.01.01
Elements of Performance for PI.03.01.01
Standard PI.04.01.01
487 Rationale for PI.04.01.01
Elements of Performance for PI.04.01.01
489 Performance Improvement (PI)
493 Record of Care, Treatment, and Services (RC)
Overview
About This Chapter
494 Chapter Outline
495 Standards, Rationales, and Elements of Performance
Standard RC.01.01.01
Elements of Performance for RC.01.01.01
496 Standard RC.01.02.01
Elements of Performance for RC.01.02.01
497 Standard RC.01.03.01
Elements of Performance for RC.01.03.01
Standard RC.01.04.01
Elements of Performance for RC.01.04.01
Standard RC.01.05.01
Elements of Performance for RC.01.05.01
498 Standard RC.02.01.01
Elements of Performance for RC.02.01.01
502 Standard RC.02.02.01
Elements of Performance for RC.02.02.01
Standard RC.02.03.07
Elements of Performance for RC.02.03.07
503 Record of Care, Treatment, and Services (RC)
507 Rights and Responsibilities of the Individual (RI)
Overview
About This Chapter
509 Chapter Outline
510 Standards, Rationales, and Elements of Performance
Introduction to Standard RI.01.01.01
Standard RI.01.01.01
Elements of Performance for RI.01.01.01
512 Introduction to Standard RI.01.01.03
513 Standard RI.01.01.03
Elements of Performance for RI.01.01.03
514 Standard RI.01.02.01
Rationale for RI.01.02.01
515 Elements of Performance for RI.01.02.01
517 Standard RI.01.02.03
518 Elements of Performance for RI.01.02.03
Standard RI.01.03.01
Rationale for RI.01.03.01
Elements of Performance for RI.01.03.01
519 Standard RI.01.03.05
Elements of Performance for RI.01.03.05
520 Standard RI.01.04.01
Elements of Performance for RI.01.04.01
Standard RI.01.05.01
Elements of Performance for RI.01.05.01
521 Standard RI.01.06.03
Rationale for RI.01.06.03
Elements of Performance for RI.01.06.03
522 Standard RI.01.06.05
Elements of Performance for RI.01.06.05
523 Standard RI.01.06.09
Elements of Performance for RI.01.06.09
Standard RI.01.07.01
Elements of Performance for RI.01.07.01
525 Standard RI.01.07.05
Elements of Performance for RI.01.07.05
526 Introduction to Standard RI.02.01.01
527 Standard RI.02.01.01
Elements of Performance for RI.02.01.01
529 Rights and Responsibilities of the Individual (RI)
535 Waived Testing (WT)
Overview
536 About This Chapter
538 Chapter Outline
539 Standards, Rationales, and Elements of Performance
Standard WT.01.01.01
Elements of Performance for WT.01.01.01
541 Standard WT.02.01.01
Elements of Performance for WT.02.01.01
Standard WT.03.01.01
Elements of Performance for WT.03.01.01
542 Standard WT.04.01.01
Elements of Performance for WT.04.01.01
543 Standard WT.05.01.01
Elements of Performance for WT.05.01.01
545 Waived Testing (WT)
549 The Accreditation Process (ACC)
Notices
ACC Chapter Contents
551 Overview
General Eligibility Requirements
553 Eligibility for Home Care Accreditation
557 Eligibility Requirements for Community-Based Palliative Care Certification
559 Scope of Accreditation Surveys
Accreditation Policies
560 Tailored Survey Policy
561 Organizational and Functional Integration
564 System Accreditation Option
Table 1. Sampling for System Surveys by Risk
565 Table 2. Sampling for System Surveys by Size
566 Concurrent Survey Option
Contracted Services
Integrated Care Certification Option
567 Home Health and Hospice Deemed Status Option
568 Home Infusion Therapy Deemed Status Option
569 Initial Surveys
570 Information Accuracy and Truthfulness Policy
572 Good Faith Participation in Accreditation/ Certification
573 Public Information Policy||
Process for Responding to a Complaint
574 Early Survey Policy
Sidebar 1. Early Survey Policy
575 Sidebar 1.
577 Before the Survey
578 An Organization’s Secure Joint Commission Connect Extranet Site
579 Role of the Account Executive
Electronic Application for Accreditation (E-App)
580 Accreditation/Certification Contract and Business Associate Agreement
581 Annual and Survey Fees
582 During the Survey
583 Survey Notification
Table 3. Exceptions to Unannounced Surveys‡‡
584 Table 3.
587 Initial and Full Survey Team Composition
588 Survey Agenda
592 Tracer Methodology
Table 4. Home Care–Specific Tracer Applicability and Objectives
593 Table 4.
595 Immediate Threat to Health or Safety
599 Summary of the Accreditation Reports
600 After the Survey
The Scoring Process
606 Evidence of Standards Compliance (ESC) Process
610 Accreditation Award Display and Use
611 Recommendation Letter for Organizations That Elect to Use The Joint Commission Deemed Status Option
612 Between Accreditation Surveys
Duration of Accreditation Award
Continuous Compliance
613 Intracycle Monitoring (ICM)
Focused Standards Assessment (FSA)
614 Sidebar 2. Focused Standards Assessment (FSA) Options
615 Sidebar 2.
616 Sentinel Event Follow-up
Notifying The Joint Commission About Organization Changes
618 Accreditation Status of Organizations That Cease Services After a Disaster
620 Accreditation Status of Organizations That Cease Services or Do Not Have Patients for a Period of Time
621 Reentering the Accreditation Process
Additional Surveys
624 Decision Rules for Organizations Seeking Initial Accreditation
625 Accredited
Community-Based Palliative Care Certification
626 Limited, Temporary Accreditation
Evidence of Standards Compliance (ESC)
Medicare Deficiency Follow-up Survey
Denial of Accreditation
628 Decision Rules for Organizations Seeking Reaccreditation
Accredited
Community-Based Palliative Care Certification
629 Evidence of Standards Compliance (ESC)
Medicare Deficiency Follow-up Survey
Accreditation with Follow-up Survey
631 Preliminary Denial of Accreditation
632 Denial of Accreditation
633 Process for Organizations That Meet Decision Rule PDA02 for Patients Placed at Risk for Serious Adverse Outcomes Due to Signific
635 Process for Organizations That Meet Decision Rule PDA04
636 Review and Appeal Procedures
I. Evaluation by Joint Commission Staff
637 II. Accreditation with Follow-up Survey
638 III. Review Hearings
639 IV. Following a Review Hearing
640 V. Final Review &Appeal Request
643 Standards Applicability Grid (SAG)
644 Abbreviations Used for Services in Applicability Grid
701 Sentinel Event Policy (SE)
702 Goals of the Sentinel Event Policy
703 Identifying Sentinel Events
705 Sidebar 1. Key Terms
706 Sidebar 1.
708 Determining That a Sentinel Event Is Subject to Review
Relationship to the Survey Process
709 Required Organization Response to a Sentinel Event
711 Reporting a Sentinel Event to The Joint Commission
713 Conducting a Comprehensive Systematic Analysis
714 Developing a Corrective Action Plan
715 Submitting the Comprehensive Systematic Analysis and Corrective Action Plan
716 Table 1. Options for a Joint Commission Review of an Organization’s Response to a Sentinel Event
717 Table 1.
718 The Joint Commission’s Response
Review of Comprehensive Systematic Analyses and Corrective Action Plans
719 Follow-up Activities
721 Disclosable Information
Handling Sentinel Event–Related Documents
The Sentinel Event Database
722 Overseeing the Sentinel Event Policy
723 The Joint Commission Quality Report (QR)
Introduction
What Is The Joint Commission Quality Report?
724 What Will My Quality Report Contain?
What Is Quality Check?
725 Is a Quality Report Available for My Accredited Home Care Organization?
Can My Home Care Organization Comment on Its Quality Report?
726 How Does My Home Care Organization Submit a Commentary?
Are There Any Criteria That Must Be Met in a Commentary?
What Are the Marketing and Communication Guidelines for Publicizing Your Accreditation and Commitment to Quality?
727 Guidelines for Publicizing Compliance with the National Patient Safety Goals
729 Required Written Documentation (RWD)
730 List of EPs Requiring Written Documentation for Home Care by Service Delivery Mode
Home Health
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
731 Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Medication Management (MM)
National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
732 Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Waived Testing (WT)
Personal Care and Support Services
Accreditation Participation Requirements (APR)
733 Environment of Care (EC)
Emergency Management (EM)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
734 Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Home Infusion
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
735 Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Medication Management (MM)
736 National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Waived Testing (WT)
Hospice—Patient Residence
Accreditation Participation Requirements (APR)
737 Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
738 Leadership (LD)
Medication Management (MM)
National Patient Safety Goals (NPSG)
Provision of Care, Treatment and Services (PC)
Performance Improvement (PI)
739 Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Waived Testing (WT)
Hospice—Facility Based
Accreditation Participation Requirements (APR)
Environment of Care (EC)
740 Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
741 Life Safety (LS)
Medication Management (MM)
National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
742 Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Waived Testing (WT)
Pharmacy—Dispensing
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
743 Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Medication Compounding (MC)
744 Medication Management (MM)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
745 Pharmacy—Clinical/Consultant Pharmacist
Accreditation Participation Requirements (APR)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
746 Leadership (LD)
Medication Management (MM)
National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
747 Pharmacy—Specialty Pharmacy
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
748 Information Management (IM)
Leadership (LD)
Medication Compounding (MC)
Medication Management (MM)
749 National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Pharmacy—Freestanding Ambulatory Infusion
Accreditation Participation Requirements (APR)
Environment of Care (EC)
750 Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Medication Compounding (MC)
751 Medication Management (MM)
National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
752 Rights and Responsibilities of the Individual (RI)
Waived Testing (WT)
Pharmacy—Long Term Care Pharmacy Dispensing
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
753 Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Medication Compounding (MC)
754 Medication Management (MM)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Clinical Respiratory
Accreditation Participation Requirements (APR)
Environment of Care (EC)
755 Emergency Management (EM)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Medication Management (MM)
756 National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Respiratory Equipment
Accreditation Participation Requirements (APR)
757 Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
758 National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (Pi)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Orthotics and Prosthetics—Facility Based
Accreditation Participation Requirements (APR)
759 Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
760 Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Orthotics and Prosthetics—Patient Residence
Accreditation Participation Requirements (APR)
Environment of Care (EC)
761 Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
762 Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Supplies—Mail Order
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
763 Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Provision of Care, Treatment, and Services (PC)
764 Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Supplies—Patient Residence
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
765 Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
766 Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
Rehabilitation Technology—Facility Based
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
767 Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
768 Rights and Responsibilities of the Individual (RI)
Rehabilitation Technology—Patient Residence
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
769 Infection Prevention and Control (IC)
Information Management (IM)
Leadership (LD)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
770 Durable Medical Equipment—Patient Residence
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
771 Information Management (IM)
Leadership (LD)
National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
772 Rights and Responsibilities of the Individual (RI)
Durable Medical Equipment—Facility Based
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
773 Information Management (IM)
Leadership (LD)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
774 Durable Medical Equipment—Mail Order
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
775 Leadership (LD)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
777 Early Survey Policy (ESP)
Accreditation Participation Requirements (APR)
Environment of Care (EC)
Emergency Management (EM)
778 Equipment Management (EQ)
Human Resources (HR)
Infection Prevention and Control (IC)
Information Management (IM)
779 Leadership (LD)
Life Safety (LS)
Medication Compounding (MC)
780 Medication Management (MM)
National Patient Safety Goals (NPSG)
Provision of Care, Treatment, and Services (PC)
Performance Improvement (PI)
Record of Care, Treatment, and Services (RC)
Rights and Responsibilities of the Individual (RI)
781 Waived Testing (WT)
783 Community-Based Palliative Care Certification (CBPC)
Overview
784 Accreditation Participation Requirements (APR)
Standard APR.01.02.01
Elements of Performance for APR.01.02.01
Standard APR.01.03.01
Elements of Performance for APR.01.03.01
785 Standard APR.06.01.01
Elements of Performance for APR.06.01.01
Standard APR.11.01.01
786 Elements of Performance for APR.11.01.01
Standard APR.11.02.01
Elements of Performance for APR.11.02.01
Standard APR.11.03.01
787 Elements of Performance for APR.11.03.01
Human Resources (HR)
Standard HR.01.01.01
Elements of Performance for HR.01.01.01
788 Standard HR.01.02.07
Elements of Performance for HR.01.02.07
789 Standard HR.01.04.01
Elements of Performance for HR.01.04.01
790 Standard HR.01.05.03
Elements of Performance for HR.01.05.03
791 Standard HR.01.06.01
Elements of Performance for HR.01.06.01
Information Management (IM)
Standard IM.02.01.03
Elements of Performance for IM.02.01.03
Standard IM.02.02.01
Elements of Performance for IM.02.02.01
792 Standard IM.03.01.01
Elements of Performance for IM.03.01.01
Leadership (LD)
Standard LD.01.03.01
Elements of Performance for LD.01.03.01
793 Standard LD.02.01.01
Elements of Performance for LD.02.01.01
Standard LD.03.02.01
Elements of Performance for LD.03.02.01
Standard LD.03.04.01
Elements of Performance for LD.03.04.01
794 Standard LD.03.06.01
Elements of Performance for LD.03.06.01
Standard LD.03.07.01
Elements of Performance for LD.03.07.01
795 Standard LD.03.08.01
Elements of Performance for LD.03.08.01
Standard LD.03.10.01
796 Elements of Performance for LD.03.10.01
Standard LD.04.01.05
Elements of Performance for LD.04.01.05
Standard LD.04.01.07
Elements of Performance for LD.04.01.07
Standard LD.04.01.11
Elements of Performance for LD.04.01.11
797 Standard LD.04.03.03
Elements of Performance for LD.04.03.03
Standard LD.04.03.09
Elements of Performance for LD.04.03.09
Provision of Care, Treatment, and Services (PC)
Standard PC.01.01.01
Elements of Performance for PC.01.01.01
798 Standard PC.01.02.01
Elements of Performance for PC.01.02.01
799 Standard PC.01.02.03
Elements of Performance for PC.01.02.03
800 Standard PC.01.03.01
Elements of Performance for PC.01.03.01
801 Standard PC.02.01.01
Elements of Performance for PC.02.01.01
802 Standard PC.02.01.05
Elements of Performance for PC.02.01.05
803 Standard PC.02.02.01
Elements of Performance for PC.02.02.01
804 Standard PC.02.02.05
Elements of Performance for PC.02.02.05
Standard PC.02.03.01
Elements of Performance for PC.02.03.01
Standard PC.04.01.01
Elements of Performance for PC.04.01.01
805 Standard PC.04.02.01
Elements of Performance for PC.04.02.01
Performance Improvement (PI)
Standard PI.01.01.01
Elements of Performance for PI.01.01.01
806 Standard PI.03.01.01
Elements of Performance for PI.03.01.01
Standard PI.04.01.01
Elements of Performance for PI.04.01.01
Record of Care, Treatment, and Services (RC)
Standard RC.02.01.01
807 Elements of Performance for RC.02.01.01
Rights and Responsibilities of the Individual (RI)
Standard RI.01.01.01
Elements of Performance for RI.01.01.01
808 Standard RI.01.01.03
Elements of Performance for RI.01.01.03
Standard RI.01.02.01
Elements of Performance for RI.01.02.01
809 Standard RI.01.05.01
Elements of Performance for RI.01.05.01
Standard RI.01.07.01
Elements of Performance for RI.01.07.01
810 Standard RI.02.01.01
Elements of Performance for RI.02.01.01
811 Appendix A: Medicare Requirements for Hospice (AXA)
Subpart I Advance Directives
823 Additional Regulations
837 Glossary (GL)
893 Index (IX)
JCR CAMHC 2023
$190.67