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BS ISO/IEC 25020:2019 – TC:2020 Edition

$217.84

Tracked Changes. Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Quality measurement framework

Published By Publication Date Number of Pages
BSI 2020 88
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This document provides a framework for developing quality measurement.

The contents of this document are as follows:

  • quality measurement reference model;

  • relationships among different types of quality measures;

  • guidelines for selecting quality measures;

  • guidelines for constructing quality measures;

  • guidelines for planning and performing measurements;

  • guidelines for the application of measurement results.

It includes considerations for selecting quality measures and quality measure elements (Annex A), assessing the reliability of measurement and the validity of quality measures (Annex B), elements for documenting quality measures (Annex C), normalized measurement function for quality measures (Annex D) and the measurement information model in ISO/IEC/IEEE 15939 (Annex E).

This document can be applied for designing, identifying, evaluating and executing the measurement model of system and software product quality, quality in use, data quality and IT service quality. This reference model can be used by developers, acquirers, quality assurance staff and independent evaluators—e ssentially by people responsible for specifying and evaluating the quality of information and communication technology (ICT) systems and services.

PDF Catalog

PDF Pages PDF Title
54 undefined
58 Foreword
59 Introduction
61 1 Scope
2 Normative references
3 Terms and definitions
65 4 Abbreviated terms
5 Conformance
6 Quality measurement
6.1 Quality measurement reference model
67 6.2 Different QMs and their relationships
70 6.3 Selecting QMs
6.4 Constructing QMs
6.4.1 Identify QMs needed to be constructed
71 6.4.2 Description of the QM
6.4.3 Definitions of the QMEs
72 6.5 Plan and perform measurement
73 6.6 Application of the measurement results
74 Annex A (informative) Considerations for selecting QMs and QMEs
76 Annex B (informative) Assessing the reliability of measurement and the validity of QMs
78 Annex C (informative) Elements for documenting QMs
81 Annex D (informative) Normalized measurement function for QMs
84 Annex E (informative) Measurement information model in ISO/IEC/IEEE 15939
87 Bibliography
BS ISO/IEC 25020:2019 - TC
$217.84