BS ISO 13053-1:2011
$167.15
Quantitative methods in process improvement. Six Sigma – DMAIC methodology
Published By | Publication Date | Number of Pages |
BSI | 2011 | 44 |
This part of ISO 13053 describes a methodology for the business improvement methodology known as Six Sigma. The methodology typically comprises five phases: define, measure, analyse, improve and control (DMAIC).
This part of ISO 13053 recommends the preferred or best practice for each of the phases of the DMAIC methodology used during the execution of a Six Sigma project. It also recommends how Six Sigma projects should be managed and describes the roles, expertise and training of the personnel involved in such projects. It is applicable to organizations using manufacturing processes as well as service and transactional processes.
PDF Catalog
PDF Pages | PDF Title |
---|---|
9 | 1 Scope 2 Normative references 3 Symbols and abbreviated terms 3.1 Symbols |
10 | 3.2 Abbreviated terms |
11 | 4 Fundamentals of Six Sigma projects within organizations 4.1 General |
12 | 4.2 Voice of the customer 4.3 Accountability 4.4 Maturity of processes of an organization |
13 | 4.5 Relationship with quality management standard ISO 9001 |
14 | 5 Six Sigma measures 5.1 Purpose 5.2 Defects per million opportunities (DPMO) |
15 | 5.3 Sigma score 5.4 Rolled throughput yield (RTY) |
16 | 5.5 Return rate (RR) 5.6 Number of problem reports (NPR) 5.7 On-time delivery (OTD) 5.8 Cost of poor quality (COPQ) |
17 | 6 Six Sigma personnel and their roles 6.1 General 6.2 Champion 6.3 Deployment Manager |
18 | 6.4 Project Sponsor 6.5 Master Black Belt |
19 | 6.6 Black Belt 6.7 Green Belt 6.8 Yellow Belt |
20 | 7 Minimum competencies required |
21 | 8 Minimum Six Sigma training requirements 8.1 Recommended training 8.2 Training requirements for Champions / Deployment Manager 8.3 Training requirements for Sponsors |
22 | 8.4 Training requirements for Master Black Belts 8.5 Training requirements for Black Belts 8.6 Training requirements for Green Belts 8.7 Training requirements for Yellow Belts |
23 | 9 Six Sigma project prioritization and selection 9.1 General considerations 9.2 Project prioritization |
24 | 9.3 Project selection 9.3.1 General checklist |
25 | 9.3.2 Process oriented problems 9.3.3 Product- or service-oriented problems 9.3.4 Project scoping |
26 | 10 Six Sigma project DMAIC methodology 10.1 Introduction |
27 | 10.2 Define phase 10.3 Measure phase |
28 | 10.4 Analyse phase 10.5 Improve phase |
29 | 10.6 Control phase |
30 | 11 Six Sigma project methodology — Typical tools employed |
31 | 12 Monitoring a Six Sigma project 12.1 General 12.2 Gate reviews |
32 | 12.3 Project management 12.4 Weekly mentoring sessions with a Master Black Belt 13 Critical to success factors for Six Sigma projects |
33 | 14 Six Sigma infrastructures within an organization 14.1 General information 14.2 Large – Over 1 000 employees at a site |
34 | 14.3 Medium – 250 to 1 000 employees at a site 14.4 Small – Less than 250 employees at a site |
35 | 14.5 Multiple sites |